Privacy Policy for Pink Poppies Living Creatively

Pink Poppies Living Creatively is committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy outlines how we collect, use, store, and disclose your information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Collection of Information

We collect your personal information to provide a seamless shopping experience. This includes:

• When you make a purchase on our website:
• First and last name
• Residential and postal address
• Phone numbers
• Email address
• Transactional details (e.g., purchases, payment methods, dates of transactions)
• Automatically collected data via cookies:
• Information about your device, browser, and browsing activity on our website
• Preferences that enhance your user experience

Cookies help tailor our website to your needs. If you prefer, you can disable cookies in your browser settings, but this may limit your use of some website features.

Use of Information

We use your personal information for the following purposes:

1. To operate our business and provide services:
• Processing orders and payments
• Managing deliveries and returns
• Ensuring the proper functioning of our website
2. For marketing and communication:
• Notifying you about special promotions, product launches, and events (with your consent)
• Sending transactional updates, such as order confirmations and shipping details
3. To improve our offerings:
• Conducting research, planning, and product development
• Enhancing your shopping experience based on aggregated data and trends

Disclosure of Information

We respect your privacy and do not sell, rent, or license your personal information to third parties for advertising purposes. However, we may disclose your information:

• To service providers (e.g., delivery companies, payment processors) assisting in business operations
• As required by law (e.g., to law enforcement agencies)
• If you provide explicit consent for specific purposes

In cases where disclosure is necessary to comply with legal obligations, we will notify you where lawful and reasonable.

Security of Information

We take all reasonable steps to protect your personal information from misuse, loss, or unauthorized access. This includes:

• Storage: Your data is securely stored electronically and in hard copy.
• Access Control: We limit access to personal information to authorized personnel only.

Despite our efforts, no data transmission over the internet can be guaranteed entirely secure. You share information at your own risk. In the unlikely event of a security breach, we will promptly notify affected individuals and relevant authorities as required by law.

Access and Accuracy

We aim to ensure your personal information is accurate, complete, and up to date. You can request access to or correction of your information by contacting us directly. We will respond promptly and take appropriate action to rectify inaccuracies.

Your Rights

• Opt-out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us.
• Access: You have the right to access the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or outdated information.

Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

(Privacy Policy last updated on 19 December 2024)

If you have questions or concerns about our Privacy Policy, please contact us at:

Pink Poppies Living Creatively 149 High St Stanthorpe QLD 4380 Australia Email: pinkpoppies@bigpond.com.au